A.J Wells Family

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laser profiling

Commitment

Commitment to our staff is vital as is the commitment to invest in the latest technology to ensure the highest quality. Over the years we have installed our own Vitreous Enamelling Plant, CNC controlled Press Brakes, Robotic Welders and a state of the art Laser Profiler all of which allow pin point accuracy resulting in superior quality. Keeping the manufacture of as many parts as possible in-house enables us to maintain full production control to provide our customers with long-lasting products leading the field technically in both operation and function.

Our Buying Policy

British-made-LogoIn our quest for the highest quality we source our raw materials from only the very best companies. We aim to build strong relationships with our suppliers so that we can be confident in their quality, to maintain our high standards. We unashamedly buy British wherever possible. It is our view that it is environmentally unsustainable to transport heavy materials around the world, on the grounds of small savings, when the world’s finest materials are available here in the UK.

Our Commitment to Service

As a privately owned, family company service is of utmost importance to us. We strive to ensure that all our customers receive the information and service they deserve.

We have a dedicated customer service team for our Charnwood products, and all customers in our contract enamel business have dedicated contacts to ensures any questions can be answered quickly.

Our Environmental Policy

At A. J Wells & Sons Ltd we operate a policy of caring for the environment in all aspects of the business; from the products we design, to the way we package them, to the way we transport them, to the way we deal with disposal of waste products, to the vehicles we use, to our choice of raw materials and, as we have already said, from where we choose to buy them. These are just some of the ways we choose to make what we do as environmentally friendly as possible. At the heart of the design of the products that we make, is the attempt to achieve high efficiencies, so that they will consume less of the earth’s resources in heating your home. An example of this is our woodburning stoves that use one of the few fuels that are renewable within our own lifespan, thus conserving other fuels that are diminishing over the years.

We hope this gives you a sense of who we are as a company, our individual business websites will give you a better idea of the products we make and the benefits they bring. Our aim is that by combining high quality products together with excellent service, from a company dedicated to looking after its customers, you will have full confidence in all our products.

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For our full Quality and Environmental Policy please click here.

For our full Health and Safety policy please click here.